Wintingo Casino Review
After only six years, the Wintingo Casino has developed a substantial, 900-game casino to cater to the needs of its customers from all over the world.
Players get access to the greatest and most popular gaming options from Microgaming and NetEnt, in addition to nine other software suppliers, when they play slots. This includes approximately forty different progressive jackpot varieties. There is no reason to be concerned about a lack of a sufficient number of options. The gaming is varied and abundant, and around half of the library can be accessed on mobile devices such as smartphones and tablets without compromising the experience in any way.
When you have accumulated enough winnings, you shouldn’t have to wait more than a day and a half for your payment to be processed and sent to the financial services provider of your choice. Wintingo boasts a short turnaround time of just one day, allowing you to get your hands on the cash in a hurry.
Although players from the United Kingdom and the United States are unable to register on wintingocasino.com, players from a large number of other nations across the world are welcome to do so.
The features of the promotions include a loyalty club and a five-tier welcome bonus for new players. Additionally, there is round-the-clock access to customer assistance. You may even talk to a representative using messaging apps like Skype or WhatsApp.
Who Is Allowed to Play at the Casino at Wintingo?
Digimedia, the parent company of other reputable online gambling destinations such as Platinum Play and Royal Vegas, also owns Wintingo. The absence of a clearly defined list of those who are permitted to make use of the services is something that all of them have in common.
I am aware that players from the United States are not permitted, and I am also aware that customers from the United Kingdom are not welcome because they do not possess the required UK Gambling Commission remote license; however, this information is not mentioned anywhere in the terms and conditions section of the website.
If you click “register,” you will be able to bring up a drop-down list of suggested nations; however, I noticed that France, Australia, and Italy were not among the possibilities.
Providers of Computer Software
If you are someone who enjoys playing games like King Cashalot, Mega Moolah Isis, Neon Reels, Beverly Hills 90210, and 24, you will be pleased to learn that Wintingo includes titles from both Microsoft and iSoftBet.
Furthermore, additional businesses are incorporated into the collection as well. The casino experience also includes products from Instant Win Gaming, Playson, Pariplay, Scientific Games, Evolution Gaming, 1X2 Gaming, Pragmatic Play, and Quickspin. Another business that is utilized is NetEnt; however, Canadian players can’t access their games since they aren’t licensed in the country.
The Positive Parts
Over 900 Different Gaming Options
It is not unheard of for a casino’s collection of gaming options to change based on its location. Various licenses for different parts of the world are granted to various software developers. During my review of the Canadian version of wintingocasino.com, I discovered that NetEnt’s collection was absent; nonetheless, there were still 903 different games to choose from, and there was not a single category that was lacking.
Selections of Video Poker and Other Table Games That Are Unique
Even while it’s usually a good thing to have a lot of games, you also want to make sure that you have a wide variety of options to choose from. Everyone has various preferences, and we like being able to try some new things every once in a while. I saw that there were quite a few different variations of video poker and table games that are not offered everywhere. They provide things such as Mahjong Exchange, Poker Bowling Strike, and Joker Poker Big Beer in addition to the standard blackjack, jacks or better, and other poker alternatives.
24-hour Handling of payment Transactions
On the Wintingo website, most of the information pertaining to finances is absent; nonetheless, the fact that payments may be processed around the clock is highlighted in a prominent payment. During that time period, players do have the opportunity to reverse their withdrawals if they so want. When it comes to the pending status and the internal processing, however, I do believe that 24 hours is a significant improvement over three or four days or even a week.
The Negative Aspects
Confidentiality of banking and Other Types of Information
In my perspective, this unfavorable quality is a significant one. When it comes to financial information, new players have every right to know what lies in store for them. Details such as the comprehensive list of available banking options and factors such as any fees that may be levied are crucial. After two separate tries with Wintingo’s customer service department, I was unable to obtain a response to the query regarding transactional costs. None of these things are listed, and I was unable to even obtain a response to that inquiry.
In addition to the unexplained banking particulars that are not made accessible, the terms and conditions of the casino do not even specify the regions from which players are permitted or barred from playing. This is quite rare, as the vast majority of online gambling companies outline very specifically the regions they cater to.
Poor Quality in Customer Service
In continuation with the nondisclosure information, I discovered that the customer service on wintingocasino.com was poor. Not only did I experience being “disconnected” from the live chat twice when I inquired about banking costs, but it also appeared as though the response I was receiving was being generated by a machine and had no personal touch from a genuine human agent. It doesn’t matter how many different ways there are to get in touch with their department if they can’t provide adequate responses to the inquiries you have.
The Available Games
The gaming offered at this casino is, without a shadow of a question, the most enjoyable aspect of the whole experience. Not only is there a large selection of games, but those games offer everything a gamer would be looking for in a gaming experience.
Although there are over 600 slot games, other players are not ignored simply because of this fact. It is rare to come across a collection that includes over one hundred specialty games in addition to fifty-seven video poker games, seventy tables, and the entirety of the library. When I look at an online casino, I see an incredible number of slot games, then maybe a dozen tables, and then maybe a few video poker and specialty games are thrown in for good measure. I can’t tell you how many times this has happened to me, but I can’t tell you how many times it has happened.
If you prefer playing games that are not slots, you will be amazed by the choice that Wintingo has for you to choose from.
The usage of more than one software supplier is another factor that, in my opinion, provides a significant contribution to the overall outcome. The greatest products from eleven different firms are made available to casino players, who ultimately benefit from this arrangement.
Reviewing and locating the games is simple; however, I did have some difficulty scrolling through the slot games. The games can be found easily. The visuals appeared to be persistent. It was a hassle to find your way through all of them, but I’ll give the casino the benefit of the doubt because I’m not sure whether it’s something that happens frequently. However, this rule did not apply to any of the other gaming regions. They appeared in an instant and scrolled without any effort on their part.
The Hot and Cold sort buttons are a unique feature that I enjoyed using when I was playing at this casino. You are able to acquire an up-to-date list of the games that are now paying out and the games that are being a touch stingy by clicking on any one of these options.
Video Poker
As a gamer of video poker, I was pleased to learn that the main casino had fifty-seven different video poker games to choose from. Despite the fact that just nine may be played on mobile devices, this is still a bigger number than what many of our rivals provide in their entirety.
Not only is there a large selection of games, but there are also some unique options. I was pleasantly delighted to find out that certain conventional poker games, such as Jacks or Better, Deuces Wild, and Joker Poker, had been updated with some new varieties.
- Louisiana Double
- 10s or Better
- Aces and Faces
- Bonus Poker Deluxe
- Bonus
- Double Joker
- Jacks or Better Power
- Poker Pursuit
- Double Double Bonus
- Aces and Eights
- All Aces
- American Poker
- Joker Poker Progressive
- 10 Times Deuces Wild
- Joker Poker Big Beer
- Joker Poker VIP
- Poker Bowling Strike
- Four Times Joker Vegas
- 50 Times Poker Play
- Texas Hold‘em Joker Poker
- 3 Hit Pay
- Tens or Better Progressive
- Joker Multi-times
- 100 Times Play
Table Games
The same thing that takes place with video poker also takes place with table games, and that thing is that sixty-four of them are housed in the full edition of the website. On the other hand, if you access the site using a mobile device, you will only see seventeen of them.
Table game players have access to some extra sorting choices, which allows them to rapidly get to their preferred table game, whether it be blackjack, baccarat, poker, roulette, or “other” games.
Even while there are not quite as many one-of-a-kind opportunities as the video poker area provides, there are still some entertaining variations on the traditional table game formats.
- Super Fun 21
- Blackjack VIP
- American Roulette
- Roulette Silver
- Punto Banco
- Bonus Roulette
- Blackjack 3D Multi Hand
- Blackjack French
- High Limit Baccarat
- Mahjong Exchange
- Blackjack Atlantic City
- Baccarat
- Craps
- Easy Roulette
- Stud Poker
- Casino War
Slots
You can choose from one of six hundred and thirty-three different slot games, as well as thirty-seven different jackpot variations; twenty of these variations are always available. The number of slot games has been reduced to 358, but this is still more than enough for the vast majority of players because many of the most popular choices are also available for play on mobile devices.
Users have the ability to sort the slot games by the software supplier or by their current warm or cold condition.
- Pong Feature
- Joker Stacks
- Pied Piper
- Gold Rush
- Deco Diamonds
- Tree of Fortune
- Neon Reels
- Eye of the Amulet
- Atari Asteroids
- Crystal Land
- Diamond Strike
- Wolf Gold
- Highlander
- Rapunzel’s Tower
- 7 Piggies
- Disco Double
- Jack in the Box
- Vegas Nights
- The Phantom of Opera
- Wu Xing
- Spinions Beach Party
- Panda’s Fortune
- Cloud Tales
- Pets
Jackpots That Incrementally Grow:
- Kobushi
- Mega Moolah
- Major Millions 5 Reel
- Cash Splash 5 Reel
- Treasure Nile
- Super Lady Luck
- Super Lucky Reels
- Bewitched
- The Best Witch
- Basic Instinct
- Lucky Leprechaun
- Rambo
- Diamond Wild
- Jackpot Rango
- Lucky Clover
- Absolute Super Reels
- Ultimate Super Reels
- Mona Lisa Jewels
- Super Multi times
- The Olympic Slots
- Wowpot
- Fruit Fiesta
- Tunzamunni
- Cash Splash 3 Reel
Live Casino
Players who access the site from mobile devices will find that practically the whole live casino experience is accessible to them. Tablets and smartphones may be used to access eight of the nine live dealer tables that are available. The games are offered by Evolution Gaming, which is widely regarded as one of the most reputable and dependable providers of live dealer services currently available.
- Dream Catcher
- Live Caribbean Stud Poker
- 3 Card Poker
- Casino Hold‘em
- Blackjack
- Ultimate Texas Hold‘em
- Baccarat
- Roulette
- Blackjack Party
Different Games
Over one hundred different specialty games, with an additional thirty-one available via the mobile casino, is an impressive number. I am aware that many players who gamble online think that playing bingo or scratch cards is a soothing way to play the time, but it can be difficult for them to find a casino that offers a wide variety of betting alternatives. On Wintingo, it is very assuredly not the situation.
The casino refers to this portion of the website as “Variety,” and it divides the list into casual and scratch cards.
- Keno
- Treasure Raider
- Gems Odyssey
- Crystal land
- Feline Queen
- Jewel Quest Riches
- Go! Monkey
- Lucky Keno
- Asteroids
- Fruit Blast
- Hero’s Quest
- Lucky Irish
- 40 Thieves
- Cops and Robbers
- Mystic Force
- Hercules Magnus
- Royal Charm
- Rio Bingo
- Dragon Scrolls
- Alchemist
- Atari Star Raiders
- Arctic Madness
- $100,000 Cash Cuisine
- Barn Ville
Promotions
There is not a lot of information available on the bonus programs that are offered at Wintingo Casino. The sole offer that is completely written out with information regarding rewards and rollover requirements is the welcome bonus.
There are weekly promos available for players to take advantage of at this casino. These deals are communicated to players by email and text message and likely change according to how frequently players gamble on this website. The only other addition to the promotional lineup is the customer loyalty program, which comes after those two options.
Bonus for Signing Up
A match on your deposit is equal to 100 percent of the amount you deposit, up to a maximum of €100 per time, in addition to 50 free spins.
The new player bonus has a total value of €500, but in order to receive the whole prize, you will need to make a total of five separate deposits in quick succession.
Bonus money is kept in a manner that is distinct from a player’s cash balance in order to facilitate the tracking of wagering requirements. The gaming requirement for a deposit match offers forty times the bonus amount, and there are also certain limits on the games that may be played; they are all specified in the terms and conditions.
Advantages: The benefit of the welcome bonus is further improved by the addition of 50 free spins on the Neon Reels slot game and 2,500 Win/Win Loyalty points in order to get the ball rolling for new users of the Wintingo casino.
Regarding the bonus programs, there is one thing that I need to bring to your notice, and that is the withdrawal penalty that you will be subject to if you do not comply with everything properly. That is to say if you accepted a bonus and you haven’t met the playthrough conditions but you still want to cash out from your betting account, you will not only lose the bonus and any winnings you generated from it, but you will also lose any cash winnings as well. This is the case whether or not you have met the playthrough requirements. When you do decide to use the welcome bonus, make sure to obtain everything in the payment ahead of time so that you can prevent any problems with your payments.
Weekly Specials and Deals
Due to the fact that the weekly promos are always being updated and are given out on an individual basis to players, I won’t be able to provide you with too much information about them.
Banking
The fact that Wintingo does not review its financial information publicly available for inspection is one of the platform’s many drawbacks. There is a banking button, but all it does is offer directions on how to deposit money into a registered player account or cash money from that account.
There is nothing for you to look at in this portion of the website regarding your banking choices if you are only browsing the site with the intention of perhaps enrolling and using this casino in the future.
In the end, I decided to call customer support (that’s an entirely different experience, which I’ll get into shortly), and after a while, I was given a few deposit and withdrawal options to choose from. When I inquired about the costs, though, I was kicked out of the chat not once but twice.
I can tell you without a certain that this operator processes payments within 24 hours and allows for reversals within that time frame. This is something that the operator advertises. This indicates that if you begin to cash out from your betting account, you are free to change your mind at any time throughout the processing time and instead utilize that money to place new bets.
After the cashier at the casino has finished processing the payment, the option to make a withdrawal in the opposite direction is disabled; at this point, the money is transferred to your financial service provider. After then, it might take anywhere between one and seven business days to complete the procedure, with the processing time for direct bank transfers being the longest.
The amount required to make a withdrawal is a significant fifty euros. If you want to make your payment with a check instead, you may get away with paying only €30. Even though I was unable to verify anything, I have a strong feeling that there will be additional costs associated with the withdrawal of that thirty euros.
Various Methods of Deposit
- Visa
- Instadebit
- Echeck
- Ecocard
- Swift/Direct Bank Transfer
Withdrawal Methods
- Visa
- Instadebit
- Echeck
- Ecocard
- Swift/Direct Bank Transfer
VIP Program
Since anybody may participate, the Wintingo Casino’s VIP program can more accurately be described as a loyalty program. It’s called Win/Win Loyalty, and it gives new players an extra 2,500 loyalty points on top of the welcome bonus if they accept it. This brings them to within a third of the way to bronze-level status.
Although there is a possibility that there are other benefits, the material that has been presented about this club depicts a situation in which you play to gain points and then redeem those points for cash. In addition, there are monthly bonus specialties that are unique to each tier; however, these bonuses are not stated in detail for review.
Assistance to Customers
When I try to explain the customer care department that is offered by this site, I get the impression that I’m participating in a game of ping-pong.
The “service” operation produces a department that can be contacted in a number of different ways, such as via chat, email, Skype, WhatsApp, and even a regional phone number.
The “return” is that when I tried live chat for the first time, I was greeted with what I consider to be an automatic computer system that questioned whether or not I was registered with the website. When I inquired for further information about my banking choices, the respondent suddenly vanished and stopped our conversation.
When I attempted once more, I was presented with a list of other ways to get paid. One could say that this casino has something going for it. But that’s not the end of the game at all. I followed up with a query concerning banking costs, but I was cut off before I could finish my sentence.
Two disconnection errors put an end to the game. Many of the player forum entries that reflect discontent with the customer support department at wintingocasino.com are correct, and I concur with their sentiments.
Information on How to Contact Customer Service
- To send an e-mail, use the web form.
- Access to live chat around the clock
- Skype
- Telephone: the numbers and the opening hours vary from place to location.
- Canada – 1 (866)745-2416
- Italy – (800)986-542
- Phone number in Germany: 0 (800)000-3370
- Mexico – 001 (866)972-4381
If I went to the Wintingo Casino, Would I Play?
When a casino is unwilling to provide complete transparency on every aspect of their business, it raises some red flags for me. It made me delighted to see that the license issued by the Malta Gaming Authority, as well as the eCogra accreditation and other certifications, were promoted. However, banking is essential, and I do not believe that concealing financial information from prospective new clients is a prudent business decision.
However, there are a few things of Wintingo that truly appeal to me, and these aspects are all centered on the actual gaming alternatives rather than the ancillary services that are offered.
A number of nine hundred games is more than adequate for this competition. However, what drew my interest was the variety of options available to choose from. There was not a single omission, including everything from speciality games to video poker. These two categories are the ones that are most frequently overlooked, but Wintingo has placed emphasis on them for customers who are seeking something that is off the usual road.
As a player of video poker, I can’t wait to test out some of the interesting variants that are available in classic games. If you are someone who likes playing keno and scratch cards, you will find that the number of picks that are hosted on wintingocasino.com is difficult to top.
