Jackpot City Casino

Jackpot City Casino Review

When you’ve worked in this field for as long as I have, certain names of online casino brands get ingrained in your memory. There are a few potential explanations for this phenomenon, the most apparent of which is lifespan. Most of the time, the casinos that have been operating for the longest have the strongest brand recognition. These brands include Jackpot City, which is one of the names.

This casino has been operating since the early days of the online gambling industry, despite the fact that it has gone through several ownership transitions. So, does the modern-day iteration of Jackpot City live up to the reputation of its predecessors?

Let’s look into it, shall we?

When Jackpot City first opened its doors in 1998, most of us were only beginning to learn that it was possible to play casino games online. It is currently controlled by the Digimedia Group, which throughout the course of the previous decade, acquired a number of distinct, independent casino operators in order to achieve economies of scale. The end result is a company that incorporates some of the oldest and most well-known names in the online casino industry. During this period of consolidation, Digimedia has come under fire for modifying parts of its Terms and Conditions to be consistent with those of the rest of the group, which has angered a number of players and affiliates. Even while I do not disagree with the goals that the company set out to achieve, I believe that they could have done a much better job of being transparent.

Jackpot City holds two gaming licenses, one from the Kahnawake Gaming Commission and the other from the Malta Gaming Authority. Both of these commissions are located in Canada. This lends businesses credibility on both sides of the Atlantic, but more crucially, it improves their chances of negotiating reasonable prices with payment processors, which is the essential benefit of all.

Who Can Participate in Games at the Jackpot City Casino?

At the Jackpot City Casino, players from a long number of countries are not permitted for legal or regulatory reasons. It would appear that the majority of the brand’s attention is directed at players from Australia and Canada (I live in Canada and see TV ads for these guys all the time). This particular casino does not accept players from the following countries:

  • Belgium
  • Czech Republic
  • Denmark
  • Spain
  • France
  • United Kingdom
  • Hong Kong
  • Hungary
  • Israel
  • Iran
  • Italy
  • Philippines
  • Portugal
  • Romania
  • Singapore
  • Turkey
  • Taiwan
  • United States
  • South Africa

Software Suppliers

The fact that Jackpot City uses one of the most advanced pieces of casino software available is fantastic news for those of you who are thinking about giving it a shot for the first time. Microgaming is their only and exclusive provider (most of the Digimedia casinos are legacy Microgaming licensees). The South African software company has always been at the forefront of the industry in terms of game variety and quality, and the offering from Jackpot City is not an exception to this trend.

Playing the Microgaming games may be played with a downloading casino client or through their Instant Play version, both of which are available. It is highly recommended that you download the software in order to obtain the most comprehensive and feature-packed version of the games. On the other hand, if you want to carry your games with you everywhere you go, you’ll be happy to know that practically the entire Microgaming portfolio is also playable on mobile browsers.

The Positive Parts

Wins in the millions, of course!

Given that the casino’s name is Jackpot City, you had best expect that there are some fantastic progressive jackpots to be won there! The casino software provided by Microgaming makes it possible for gambling casinos to combine their individual donations to a progressive jackpot in order to produce larger prizes in a shorter amount of time. The final result for you is that there are over a dozen jackpot games available to play at Jackpot City, with the sizes of these jackpots ranging from $40,000 all the way up to more than $3 million!


It’s one of my favorite things about going to a casino because they have tournaments in the lobby. Personally, I am not the best slot player in the world; I have a tendency to grow bored very fast, and as a result, I will generally leave a machine having lost money when I play it. When I play against other people for a cash reward, there is an added element of competition, and all of a sudden, I become a more committed player. Every day of the week, they have tournaments with entrance prices ranging from free to ten dollars and sometimes much more.

The Negative Aspects

Wagering Requirements

It is already quite difficult to convert any bonus cash you may obtain from your deposits; casino games of any kind are, of course, all designed with the house edge in mind. When you factor in the substantial wagering requirements, achieving the goal becomes impossible. The Welcome Offer bonus has a wagering requirement of 50 times, which is significantly greater than the requirements at other online casinos. The fact that players have reported that the number may go as high as 70x on other incentives makes this situation much more problematic. If this is the case, they might as well not even provide promotional money; I haven’t been able to find any evidence on their website indicating that this is the case.

No Live Dealer Games

When I review a casino, one of the things I usually look for is whether or not they provide Live Dealer games. The new method of playing these games online is gaining in popularity. Players enjoy the fact that they can still bet from the convenience of their own homes while still benefiting from the excitement of live-action, which comes in the form of a dealer. It comes as a bit of a surprise to me that Jackpot City does not offer any Live Dealer games, given that several of the other Digimedia companies do. Perhaps they are planning to release them in the near future…

The Available Games

Table Games

The Table Games collection offered by Microgaming is extensive, and it includes the great majority of the classic games that are often seen in land-based casinos. If you are a fan of blackjack, then you are in luck since the lobby of the Jackpot City online casino offers more than a dozen different variations of the game. Take it from me when I say that the quality of these games is unparalleled. This casino offers a wide variety of table games, including those listed above as examples:

  • Craps
  • Red Dog
  • European Blackjack
  • Vegas Downtown Blackjack
  • European Blackjack Hi Lo 13
  • Vegas Strip Blackjack
  • Big Five Blackjack
  • Atlantic City Blackjack
  • Bonus Blackjack
  • Double Exposure
  • Spanish Blackjack
  • Super Fun 21
  • Classic Blackjack Multi-Hand
  • 3-Card Poker
  • High-Speed Poker
  • Wheel of Riches
  • Baccarat
  • Hold’em High
  • Bonus Pai Gow Poker
  • Roulette Royale – Progressive
  • Premier Roulette
  • French Roulette
  • American Roulette
  • Multi-Player Roulette
  • Multi Wheel European Roulette Gold
  • French Roulette Gold
  • European Roulette Gold
Video Poker

Simply based on the variety of available video poker games, I’m nearly willing to offer Jackpot City my highest recommendation. I enjoy playing video poker and will often do so for long stretches of time. This casino included just about every variation of the game that I could think of, and many of them allowed me to play more than one hand at a time. If you enjoy games with large pay tables, I recommend that you give the All Aces slot machine a go.

  • All Aces
  • Jacks or Better
  • All American
  • Aces & Faces
  • Double Bonus
  • Bonus Deuces Wild
  • Tens or Better
  • Aces & Eights
  • Deuces & Joker
  • Double Bonus
  • Joker Poker (kings or better)
  • Bonus Poker Deluxe
  • Double Joker
  • Deuces Wild
  • Louisiana Double

I have saved the finest for last, and that would be Jackpot City. Microgaming software is famous all over the world for its slot machine games. The quality of both the visuals and the gameplay can be observed from the very first turn of the reels in this collection of games, which includes over 300 different titles. I have provided you with a taste of the games that are available at Jackpot City; be sure to check out all of the well-known TV and Movie titles that are the product of content licensing arrangements struck by Microgaming.

  • 108 Heroes
  • 5 Reel Drive
  • 7 Oceans
  • Adventure Palace
  • Agent Jane Blonde
  • Bridesmaids
  • BrideZilla
  • Dragon’s Myth
  • Dragon Dance
  • Fruit Fiesta – 5 Reel
  • Fruit Salad
  • Game of Thrones
  • Game of Thrones 15-Line
  • Halloweenies
  • Happy Holidays
  • Happy New Year
  • Harveys
  • Heavy Metal
  • Hellboy
  • Isis
  • Jack in the Box
  • Jackpot Express
  • Jurassic Jackpot
  • Jurassic Jackpot Big Reel
  • Jurassic Park
  • Kung Fu Cash
  • Ladies Nite
  • Lady in Red
  • Mega Moolah
  • Mega Moolah Isis
  • Mermaids Millions
  • Mermaids Millions Multi-Player
  • Mocha Orange
  • Money Mad Monkey
  • Monkey’s Money
  • Octopays
  • Oranges & Lemons
  • Phantom Cash
  • Pharaoh’s Fortune
  • Reel Gems
  • Reel Spinner
  • & Tarts
  • Rhyming Reels – Jack & Jill
  • Rhyming Reels – Old King Cole
  • Rings and Roses
  • River of Riches
  • Riviera Riches
  • RoboJack
  • Rock the Boat
  • Scary Friends
  • Scrooge Repents
  • Spring Break
  • Stardust
  • Starlight Kiss
  • Starscape
  • Stash of the Titans
  • Terminator 2
  • The Dark Knight
  • The Dark Knight Rises
  • The Finer Reels of Life
  • Titans of the Sun Theia
  • Tomb Raider
  • Tomb Raider – Secret of the Sword
  • Vinyl Countdown
  • Wasabi-San
  • Western Frontier
  • What a Hoot
  • What on Earth
  • Wheel of Wealth
  • Wheel of Wealth Special Edition

When it comes to the details of their promotions, Jackpot City is obviously missing. This is especially true in the case of their bonuses. As you are about to observe, in contrast to the Welcome Offer, which is almost excessively detailed, there does not appear to be any information on their ongoing promotions.

Welcome Offer

The Welcome Offer at Jackpot City is calculated based on the first four deposits that you make at the casino. They say that you have the potential to win up to $1,600 in bonus money by taking advantage of their four 100% Match Bonuses, each of which has a maximum payout of $400. However, these four deposits must be made within the first week of creating an account in order for you to be able to collect on them; otherwise, you will not be able to.

The wagering restrictions are described in exhaustive detail on the page that lists the available promotions. The following are some highlights:

The bonus amount must be wagered fifty times before it can be converted into actual money. The following formula is used to assign points for each individual game’s wagers:

  • One hundred percent payouts on all slot machines, keno, and scratch card games
    • Ten percent bonus on video poker (excluding all aces pokers), twenty percent bonus on blackjack (excluding traditional)
    • Traditional Blackjack and All Aces Video Pokers each account for 2% of the pot.
    • There is no house edge on any Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War, Red Dog, Wheel of Winners, or Wheel of Riches.

Playing progressive games will count toward the Play-through Requirement in the appropriate manner, according to the game genre. For instance, all of the wagers placed on Progressive Slots will count toward fulfilling the Playthrough Requirement.

Current Offers of Promotions

I really wish I could provide you with more information on all of the amazing daily and weekly promotions that they have to offer at Jackpot City; unfortunately, the casino doesn’t seem to want to give up that information very easily. To have access to the promotions, you need to have an account with them; I am assuming that I will receive them in email format, and when that happens, I will update my review. The following is a description of these amazing deals that can be found on the website:

  • Promotions That Are Loaded With Prizes

It has a theme, it’s a lot of fun, and it comes with a whole bunch of rewards to spice up your game. The daily, weekly, and monthly promotions that are offered by JackpotCity Online Casino are packed with a variety of incentives. These awards include cash, casino credits, and free spins, as well as amazing electronics, 5-star cruises, and exotic vacations. Do you want a piece of the action? After that, immediately start the download and start playing.

  • Promotions of Matches

The JackpotCity Online Casino provides players with regular midweek and weekend percentage match bonuses, and these bonuses are based on the players’ gaming activity during the previous week. Notification of any potential bonus reward chances will be sent to the players through email, and the relevant software will also be updated. All you have to do to qualify? Get the software, and then download playing.


When it comes to making deposits and withdrawals, you have numerous alternatives available to you at Jackpot City because of the vast parent casino organization that Jackpot City is a part of. The cashier in your nation can tell you how to make payment requests, and many of these alternatives are only accessible in specific countries; thus, you should check with the cashier in your country to determine which options are available to you.

Deposit Options

  • ClickandBuy
  • EcoPayz
  • Maestro
  • MasterCard
  • Neteller
  • Paysafe Card
  • Postepay
  • Visa Debit
  • Visa Electron
  • instaDebit
  • Visa
  • Entropay
  • iDEAL
  • Sofortuberwaisung
  • POLi
  • Envoy
  • EZIPay
  • Lobanet
  • UseMyFunds
  • eChecks
  • QIWI
  • Skrill
  • Direct Bank Transfer
  • Citadel Direct
Choices Regarding Withdrawal
  • ACH
  • ClickandBuy
  • MasterCard
  • Neteller
  • Pay Spark
  • PayPal
  • instaDebit
  • Visa
  • EcoPayz
  • EZIPay
  • eChecks
  • QIWI
  • Skrill
  • iDebit
  • iBanq
  • Easy EFT
Comp/VIP Program

The Jackpot City Loyalty Program does, in fact, provide its players with the opportunity to earn additional cash rewards. It appears like a combination of a VIP program, and a comp program has been created here. Let me see if I can summarize it all for you in a nutshell.

Playing games for real money at the casino earns you both Tier Loyalty Points and Bonus Loyalty Points, both of which can be redeemed for cash. In this program, the specific number of points you get for each dollar spent is not specified; nevertheless, it is known that in order to exchange 200 Loyalty Points for one dollar in actual cash, you will need to spend at least that amount.

Although each form of point may be exchanged for cash, only Tier points can be used to advance in the VIP program and earn better perks. There are six different levels to the program, but other than a larger Tier Bonus (which I guess refers to the rate at which points are accumulated), there is no information on what additional prizes you earn for achieving each level.

When it comes to this VIP program, I would want to see greater openness and transparency; all players should have a clear image of what they are playing for, and it helps the casino to inspire players by dangling flashy carrots in front of them.

Assistance to Customers

The Customer Service Department at Jackpot City is ready around the clock to assist its players with any questions or concerns they may have. There is a button at the top of each web page that connects you to the Chat functionality. If it were up to me, I would exclusively utilize their Live Chat facility. If you are the type of person who enjoys having a conversation with a real person, then you can take advantage of their telephone customer support, which is offered toll-free in a number of countries and is also accessible in a number of different languages. Email help is also offered, which is convenient, but unfortunately, there is no frequently asked questions area.

Would I Feel Comfortable Gambling at the Jackpot City Casino?

I am aware that the casino is trying to position itself as a location for high-rollers and VIPs to play since I have seen hundreds of advertisements for it on television. If this is the case, it would be wonderful if they provided further information on their VIP program…or any of their other incentives, for that matter. If you don’t consider this to be a major issue, then the remainder of what Jackpot City has to offer will make you very happy. They employ one of the most advanced software platforms available, and you have a wide variety of choices available to you when it comes to making deposits and withdrawals. The customer care team is available at all hours of the day and night, and the website itself is well-organized and simple to browse. Although it is true that certain websites have blocked them for questionable conduct in regard to the modification of Terms and Conditions, I do not believe that this has a substantial influence on the player who is playing for fun. All of my readers who enjoy playing casino games may be certain that I will continue to endorse Jackpot City unless I hear differently.

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